The latest survey is now closed

Furniture & Floor Coverings

The subject of furniture and more specifically the provision and standard of floor covering across social housing is becoming a common topic in the news. Previous Resident Voice Index findings suggest that this has a significant financial impact on residents. 

In this survey, we want to understand your personal experience of furniture and floor coverings in your home. Good or bad, the survey seeks to explore your feelings towards this, how it has affected you and what you think could be done to improve the situation.       

As usual, it’s completely anonymous and will never be traced back to you. The overall findings of the survey will be published on our website and also presented to housing providers and policy-makers so that they can make changes to help improve the lives of social housing residents. 

The latest survey is now closed, please check back later for updates.

What we want to know

The Furniture & Floor Coverings survey is the fifth theme of the Resident Voice Index™ project.

Built in consultation with social housing residents and providers, the questions are designed to establish people’s feelings on the provision and standard of furniture & floor coverings at the point of let, how it is affecting them and what they think could be done to improve the situation.

What we’ll do with your answers

Your answers will help to show how social housing residents in the UK are being affected by the provision and standard of furniture & floor coverings. We will share these results as evidence for policy makers, housing providers and residents themselves. 

Your answers will not be able to be traced back to you or your housing provider and the survey should take around 5 minutes to complete.

Do you live in social housing?

If you would like to be kept informed of the publication of the results and be alerted to future surveys then please email us at asking to be added to the mailing list.

The Resident Voice Index™ initiative is run by MRI Software Limited, part of the MRI Software group of companies. You can find more about our companies at

Your responses to the questions within the Resident Voice Index™ project will be anonymised and saved into a central repository. We will not be capturing any personal data (by that we mean information that could identify you, i.e. your name and contact details). Please do not include any personal information within your responses to the questions.

We intend to use the anonymised data for multiple purposes including internally within MRI to increase our knowledge about the social housing sector, but also to respond to governmental reviews and contribute to industry thought leadership. We also anticipate that housing providers and other stakeholders will use this information to improve their services and communities.

You are not able to remove or change your responses to questions once you have submitted them, so please take care when formulating your answers.

If you have any questions or queries at any time about how your data is being managed, please contact