Furniture &
Floor Coverings

The subject of furniture and more specifically the provision and standard of floor covering across social housing is becoming a common topic in the news. Previous Resident Voice Index findings suggest that this has a significant financial impact on residents. 

In this survey, we want to understand your personal experience of furniture and floor coverings in your home. Good or bad, the survey seeks to explore your feelings towards this, how it has affected you and what you think could be done to improve the situation.       

As usual, it’s completely anonymous and will never be traced back to you. The overall findings of the survey will be published on our website and also presented to housing providers and policy-makers so that they can make changes to help improve the lives of social housing residents. 

The survey is now closed, please check back for updates.

The Resident Voice 

The Resident Voice Index™ is a long-term project to gather anonymised survey responses from people living in social housing in the UK. These short surveys are designed to provide policy makers and housing providers with information they can use to improve neighbourhoods and communities.

Your voice matters 

The way that social housing works is changing. With improvements on the horizon for how landlords interact with residents, the voice of the resident will, quite rightly be more important than ever. 

By sharing your opinions and vision for what housing should look like in the future, you can shape how your neighbourhood moves forward. 

Stay updated with the Resident Voice

A safe way to share

The project is completely independent, with no links to housing providers or formal resident structures, so our platform gives an ideal space for you to express your views safely and freely.

Get in touch with our team:

Who we are 

We are MRI Software, the people behind the UK’s largest mutual exchange site, HomeSwapper. This gives us the largest direct access to social housing residents independent of their housing provider.

As a supplier of software and services to around 850 social housing providers, our full range of solutions provide opportunities for multiple touchpoints with residents. We are uniquely placed to launch a truly independent service in The Resident Voice Index™ initiative and we want to use this to build a detailed picture that can help inform the way that social housing works in the future.