Latest Survey

Cost of living: Crunch time

The cost of living crisis continues to push people across the UK into financial hardship, and with the anticipated October rise in the energy price cap, people are trying to prepare for the worse.

The Resident Voice Index™ project continues to shine a light on the perspectives of UK social housing residents. As this situation develops, it’s important to hear from you about how this crisis is continuing to affect your household financially. The latest short survey, Cost of Living: Crunch Time asks questions about this worsening situation, its impacts on you and what you think could be done to support residents in their communities.

More than ever before, it is vital that your views are put in front of those that have the power to make change happen. We will endeavour to do this and work with policy makers, housing providers, service providers and residents to help make positive change happen.

The Resident Voice 

The Resident Voice Index™ is a long-term project to gather anonymised survey responses from people living in social housing in the UK. These short surveys are designed to provide policy makers and housing providers with information they can use to improve neighbourhoods and communities.

Your voice matters 

The way that social housing works is changing. With improvements on the horizon for how landlords interact with residents, the voice of the resident will, quite rightly be more important than ever. 

By sharing your opinions and vision for what housing should look like in the future, you can shape how your neighbourhood moves forward. 

Stay updated with the Resident Voice

A safe way to share

The project is completely independent, with no links to housing providers or formal resident structures, so our platform gives an ideal space for you to express your views safely and freely.

Get in touch with our team:
info.residentvoice@mrisoftware.com


Who we are 

We are MRI Software, the people behind the UK’s largest mutual exchange site, HomeSwapper. This gives us the largest direct access to social housing residents independent of their housing provider.

As a supplier of software and services to around 850 social housing providers, our full range of solutions provide opportunities for multiple touchpoints with residents. We are uniquely placed to launch a truly independent service in The Resident Voice Index™ initiative and we want to use this to build a detailed picture that can help inform the way that social housing works in the future.