Ensure your residents
are being heard 

The mission of the Resident Voice Index™ initiative is to generate timely insights about topics that matter to social housing residents and the organisations that serve them. Using powerful analytics and data visualisation powered by MRI Software, the Resident Voice Index™ outputs provide business intelligence that all stakeholders can use to improve the lives of their residents. We are not getting paid to deliver these surveys and the results we publish are available for everyone to consume. 

You can now become part of the Resident Voice Index™ by inviting your residents to take part in our survey

We have designed a range of support materials to get you started 

Create awareness on social media

Download our range of social media banners to help you get the Resident Voice Index™ out to your residents.
Don’t forget to hashtag #ResidentVoice in your message!


Invite by email

Download our email template, with suggested content to help summarise the theme of the survey to encourage your residents to take part. 

Advertise on your website

We have a range of website banners for you to use.  


Your link to the survey

Use this link to direct your residents to the survey.  

This is a unique link created to help identify housing provider participation across the country.

https://www.surveymonkey.co.uk/r/7HHCQYD  

Print copies of the survey*

For those who wish to download, print and distribute the survey to residents. Please destroy the paper form once you have entered the information electronically.

You will need to ensure the information is collated and re-entered into the online survey, so it is counted as part of the overall analysis.

Telephone survey*

If you wish to run the survey by telephone, you can complete the survey online on behalf of your residents during the telephone call. Each time you do so, please ensure you clear your browser cookies for SurveyMonkey, to allow for multiple survey completions.

*It’s important for the anonymity of the study that neither the resident nor provider is identified during the free text answers. Please also make the respondent aware that we only collect their email address if they agree to be contacted for future surveys. Their email address will not be used for any other purposes.

Who we’re working with

The Housing Associations Charitable Trust (HACT) has a wealth of experience in resident engagement research and data support. Their work, including the UK Housing Data Standard in association with OSCRE is being adopted in the project and their expertise will support the survey design.

The Housing Quality Network (HQN) is one of the sector’s main advisory, support and training organisations. They are supporting the Resident Voice Index™ initiative as media partners and through engaging their own established resident network.

For more information

Get in touch with our team:
info.residentvoice@mrisoftware.com